- Solutions
- Trusted collaboration
- Electronic signature
- Digitization of governance meetings
- Secure backup
- SecNumCloud-qualified collaboration suite Collaborate in complete cybersecurity: workspaces, storage, co-editing, sharing, chat, signature.
- Secure internal and external sharing Send your files internally and externally in complete security
- Cyber-resilience A complete, secure solution for your PCA-PRA procedures
- Restricted Distribution (DR) Collaborate on your documents DR in an ultra-secure environment
- Secure electronic signature Sign your documents with ease, compliance and security
- Advanced electronic signature (AES) An extra layer of security for your most sensitive documents
- Qualified electronic signature (QES) For documents requiring legal guarantees and liability riskshigh
- Electronic signature via API Integrate e- signature into your business processes and add value for your customers
SecNumCloud qualified collaborationCollaborate with confidence on your sensitive data in a cyber-secure sovereign cloud
The trusted French electronic signatureSign your documents with Oodrive Sign, the trusted French signature , compliant and secure
Boardportal qualified SecNumCloudThe solution that enables board secretaries and members of the board, comex… to collaborate in an ultra-secure environment
Secure backupBack up your data in an ultra-secure French cloud
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The Ministry of the Armed Forces adopts the Oodrive Work solution to collaborate more effectively in mobile situationsMore than 3,500 companies trust us. - Offers and Prices
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Partners: - Security
Solutions
Trusted collaboration
Electronic signature
Digitization of governance meetings
Secure backup
Customers
Customer testimonials
Partners
Our partners
Resources
Follow-up tailored to your needs
Our personalized services are aligned with your needs. With SLAs tailored to your needs, reactive and proactive technical support, as well as monitoring of the adoption of Oodrive solutions, we guarantee the success and optimal ROI of your project.

More than 3500 companies trust us.
Choose the level of service best suited to your needs
Silver
The self-service offer
Included in all our offers, the Silver level enables you to get help from support in working hours (HO), as well as access to self-access resources.
- Access to support in working hours
- Ticket opening and tracking via a Customer Portal
- Independent learning on our Oodrive University video training area
- Knowledge base: find solutions to known problems
- Support SLA
Gold
24/7 support
Particularly suited to customers who can’t afford even the slightest interruption in service, the Gold level gives access to 24/7 support.
- 24/7 support access
- Mission-Critical SLAs: support and incident resolution SLAs to rapidly reduce the risk of downtime or poor performance.
Platinum
Dedicated support
Need to relieve your teams? Our dedicated contacts are there to help you, with a Support (DCSE) and Adoption (CSM) team.
- A dedicated support agent to manage ticket resolution, escalations and crisis management
- A CSM to help you adopt all our solutions
- Join the Beta Test Program to get an early look at features under development
Gold sovereign
24/7 support in France
Particularly well-suited to customers who can’t afford the slightest interruption in service, the Gold level gives you access to 24/7 support.
- 24/7 support access
- Mission-Critical SLAs: support and incident resolution SLAs to rapidly reduce the risk of downtime or poor performance.
Platinium sovereign
Dedicated support in France
Need to relieve your teams? Our dedicated contacts are there to help you, with a Support (DCSE) and Adoption (CSM) team.
- A dedicated support agent to manage ticket resolution, escalations and crisis management
- A CSM to help you adopt all our solutions
- Join the GOLD Beta Test Program to get a sneak preview of features under development
Service levels in detail
Discover the range of services tailored to your needs, in terms of both support and guidance.
High: 1 hour
Medium: 2 working hours
Low: 2 working hours
High: 1 hour
Medium: 2 working hours
Low: 2 working hours
High: 1 day
High: 1 day
High: 1 hour
Medium: 2 working hours
Low: 2 working hours
High: 1 day
High: 1 hour
Medium: 2 working hours
Low: 2 working hours
High: 1 day
High: 1 hour
Medium: 2 working hours
Low: 2 working hours
High: 1 hour
Medium: 2 working hours
Low: 2 working hours
High: 1 day
High: 1 day
High: 1 hour
Medium: 2 working hours
Low: 2 working hours
High: 1 day
High: 1 hour
Medium: 2 working hours
Low: 2 working hours
High: 1 day
Benefit from dedicated Oodrive resources
The DCSE makes sure you’re satisfied with the way your support requests are handled.
The CSM makes sure you get the most out of Oodrive solutions.
The Project Manager deploys the solution in accordance with the defined conditions.
Find out more about our service levels
Our team will be happy to help you find the perfect combination of products and solutions.
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